Shipping policy

At Tiny Twinklers, we aim to deliver happiness straight to your doorstep with safe and timely shipping. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • In case of high order volume or unexpected delays, we will notify you via email.

2. Shipping Methods & Delivery Times

We offer multiple shipping options based on your location:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–4 business days (where available)

Delivery times are estimates and may vary depending on courier availability, location, and external factors (e.g., weather, customs delays).

3. Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

4. International Shipping

  • We currently ship within [insert regions/countries you plan to serve].

  • Customs duties, taxes, or additional fees (if applicable) are the responsibility of the customer.

5. Order Tracking

  • Once your order has been shipped, you will receive an email confirmation with tracking details.

  • Customers can track their orders directly through the courier’s tracking system.

6. Wrong Address or Failed Delivery

  • Please ensure your shipping details are entered correctly at checkout.

  • Tiny Twinklers is not responsible for packages lost due to incorrect addresses provided by the customer.

  • If a package is returned to us due to incorrect or incomplete address, reshipping charges may apply.

7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us at support@tinytwinklers.com within 48 hours of delivery with photos/videos of the package.

  • We will arrange a replacement or issue a refund as per our Returns & Refund Policy.

8. Contact Us

For any questions about your shipment, please reach out to us at:
📧 neeraj@tinytwinklers.com